Question 1

What is Recipee.App?

Accepted Answer

Recipee.App is a professional recipe and food management system designed for food professionals, commercial food companies, restaurant owners, chefs, home professional foodies, and dietitians. It provides real-time recipe management with accurate ingredient costing, live updated food costs, recipe yields, supplier management, and bulk production planning with Bill of Materials (BOM) generation.

Question 2

How do I create my first recipe?

Accepted Answer

Creating a recipe is simple! After signing up and logging in, navigate to the 'Add Recipe' section. You can enter your recipe manually, paste text that our AI will automatically parse into ingredients and steps, upload an Excel spreadsheet, or even take a photo of a handwritten recipe. Our system will help you structure everything properly.

Question 3

Can I import recipes from other platforms?

Accepted Answer

Yes! Recipee supports multiple import methods. You can import recipes via Excel spreadsheets, paste plain text for AI-powered parsing, or manually enter recipe details. We're continuously working on adding more import options based on user feedback.

Question 4

Is there a mobile app available?

Accepted Answer

Recipee.App is a fully responsive web application that works beautifully on all devices including smartphones, tablets, and desktops. You can access it from any modern web browser. Native mobile apps are on our roadmap for future development.

Question 5

How does recipe versioning work?

Accepted Answer

Every time you make changes to a recipe, Recipee automatically saves a new version. You can view the complete history of changes, compare different versions, and revert to any previous version if needed. This is especially useful when experimenting with recipe modifications while keeping the original intact.

Question 6

What are sub-recipes and how do I use them?

Accepted Answer

Sub-recipes (also called components) are recipes that can be used as ingredients in other recipes. For example, a 'Pizza Sauce' sub-recipe can be used as an ingredient in your 'Margherita Pizza' master recipe. When costs change in the sub-recipe, they automatically update in all master recipes that use it.

Question 7

Can I organize recipes into collections?

Accepted Answer

Yes! You can organize recipes using Cookbooks and Menus. Cookbooks are collections of related recipes (like 'Summer Desserts' or 'Gluten-Free Options'), while Menus let you group recipes for specific dining occasions or restaurant service periods.

Question 8

How does recipe scaling work?

Accepted Answer

Recipee allows you to scale recipes up or down based on yield or portion size. Simply enter your desired yield (e.g., 50 portions instead of 10), and all ingredient quantities will automatically recalculate while maintaining the correct ratios.

Question 9

How does ingredient costing work?

Accepted Answer

Recipee tracks ingredient costs based on supplier pricing data you enter. When you add an ingredient to a recipe, the cost is automatically calculated based on the quantity used. If supplier prices change, recipe costs update in real-time across all recipes that use those ingredients.

Question 10

Can I track costs from multiple suppliers?

Accepted Answer

Absolutely! You can add multiple suppliers for each ingredient, each with different pricing, package sizes, and delivery terms. Recipee will help you compare costs and choose the most cost-effective option for your needs.

Question 11

What types of markup rules can I set?

Accepted Answer

Recipee supports various markup types including percentage markup, fixed margin, multiplier-based pricing, and custom formulas. You can set default markup rules for your organization and override them for specific recipes or product categories.

Question 12

How do I include packaging and other costs in my pricing?

Accepted Answer

In addition to ingredient costs, you can add packaging costs, labor costs, overhead, and other expenses to your recipes. These additional costs are factored into your final product pricing calculations, giving you a true picture of your cost of goods.

Question 13

Does Recipee handle VAT/tax calculations?

Accepted Answer

Yes! You can configure VAT/tax rules based on your jurisdiction. Different tax rates can be applied to different product categories, and these are reflected in your pricing calculations and labels.

Question 14

How are nutritional values calculated?

Accepted Answer

Recipee calculates nutritional values based on the ingredients in your recipe. Our AI-powered system can classify ingredients and pull nutritional data from comprehensive food databases. The final nutritional information reflects the per-serving or per-portion values for your recipe.

Question 15

Does Recipee track allergens automatically?

Accepted Answer

Yes! When you add ingredients, Recipee identifies common allergens (nuts, dairy, gluten, shellfish, etc.) and automatically flags them in your recipes. This helps ensure you can provide accurate allergen information to your customers.

Question 16

Can I generate nutrition labels?

Accepted Answer

Recipee includes a label builder tool that generates professional nutrition labels compliant with food labeling regulations. You can customize the label format, add your branding, and export to PDF for printing.

Question 17

How do I handle dietary restrictions like kosher or halal?

Accepted Answer

Recipee supports tracking of religious dietary requirements including kosher, halal, and others. You can tag recipes and ingredients accordingly, and filter recipes based on these dietary classifications.

Question 18

How many team members can I add?

Accepted Answer

The number of team members depends on your plan. Starter plans include 1 user, Professional plans include up to 5 users with additional seats available, and Enterprise plans include unlimited users. All team members have access to features based on their assigned role.

Question 19

What user roles are available?

Accepted Answer

Recipee supports multiple user roles: Admins have full access including organization settings, Chefs can create and edit recipes with access to production planning, and Viewers have read-only access to recipes and menus. Role permissions can be customized for Enterprise plans.

Question 20

Can multiple people work on the same recipe?

Accepted Answer

Yes! Recipee uses real-time collaboration features. Multiple team members can view and edit recipes, with changes syncing instantly. The version history shows who made each change, providing complete audit trails.

Question 21

How do I invite team members?

Accepted Answer

From your Organization Settings, you can invite team members via email. They'll receive an invitation to join your organization and can set up their account. You can also manage pending invitations and remove team members as needed.

Question 22

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express, Discover) and debit cards through our secure payment processor, Stripe. Enterprise customers can also pay via invoice with NET-30 terms.

Question 23

Can I cancel my subscription anytime?

Accepted Answer

Yes, you can cancel your subscription at any time from your account settings. When you cancel, you'll retain access to your plan features until the end of your current billing period. Your data is preserved in case you decide to resubscribe later.

Question 24

Do you offer refunds?

Accepted Answer

Due to the nature of digital products, we don't offer refunds for partial billing periods. However, if you're experiencing issues or are unsatisfied, please contact our support team—we're committed to finding a solution that works for you.

Question 25

How do I change my plan?

Accepted Answer

You can upgrade or downgrade your plan at any time from your account settings. When upgrading, you'll get immediate access to additional features. When downgrading, changes take effect at the start of your next billing cycle. Your data is always preserved when switching plans.

Question 26

Do you offer discounts for non-profits or educational institutions?

Accepted Answer

Yes! We offer a 30% discount for verified non-profit organizations and educational institutions. Contact our sales team with proof of your organization's status to receive your discount code.

Frequently Asked Questions

Getting Started

Recipe Management

Costing & Pricing

Nutrition & Allergens

Team & Collaboration

Billing & Account

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